Our primary concern is for the safety and wellness of our employees, crew, and customers. We are closely monitoring all updates during the COVID-19 outbreak and will do everything in our power to continue to provide top notch service while working remote.

ISO Certified Quality


As an ISO SN 9001: 2016 Certified Company, we abide by our Quality Policy and all ISO requirements.

Quality Policy:

Snow and Ice Management Company delivers safe, quality snow and ice management services that meet our contractual obligations through continual improvement of our quality management system and a commitment to comply with industry standards. We deliver our service with integrity, respect and technical knowledge.


What is ISO 9001?  SN 9001?

  • ISO 9001 - international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

  • SN 9001 – ISO certification for Snow Removal Companies 

    • SN 9001 institutes guidelines for a Quality Management System that not only limits exposure to slip-and-fall litigation but focuses on the end consumers' satisfaction, as well as the quality of the overall services delivered.
    • SN 9001:2016 implements both a pre-season audit and an in-event assessment conducted by a certified ISO auditor to ensure conformity to the standard.

Benefits of ISO

  • Risk Management and Safety – Following Industry Standards leads to consistent Quality, Safety and a Reduction in Slip and Falls.
  • Saving Money – Less Slip and Falls by working with an ISO Certified Company may improve your risk profile in regards to General Liability.
  • Consistency in Operations – Better Processes with a Quality Management System (QMS).
  • Verification of Work – Frequent external audits and internal reviews ensure best practices are followed and proper documentation is maintained.
  • Compliance with Industry Standards – Ensures best practices are being following which reduces slip and fall incidents and eliminates poor impressions from your clientele and property visitors.


What Does ISO Mean to My Business?

Industry
How ISO Helps
Manufacturing (especially ISO Certified Company)
  • Document consistent processes that are followed and enforced by management.
  • Provide consistent Level of Service.
  • Conduct Management Quality Evaluation with cross-functional feedback ensuring continual accountability and improvement.
Healthcare/Medical
  • Focus on Risk Management and Safety, reducing Slip and Falls.
  • Reduce potential risks by marking snow piles to ensure snow is placed safely out of the way of walkways, entrances, drive lanes, and handicap spots.
Shipping and Freight
  • Provide early monitoring and documentation of the weather during and after the storm using industry quality weather services.
  • Document all services, including a post-storm inspection after every storm, to verify the site is serviced completely and is safe.
Distribution Centers
  • Comply with Industry Standards to ensure best practices are being followed in all areas of snow and ice management.
  • Undergo continuous audits by an accrediting agency to make certain that required procedures are followed, certifying Accountability.
Retail Centers
  • Focus on Risk Management and Safety, reducing Slip and Falls.
  • Perform Pre and Post-Season Inspections on every site to document existing property conditions, and verify conditions are the same at the end of winter.
Engineering/Technology Services
  • Conduct training for All Crews at the start of the season and evaluate Crews at the end of winter.
  • Document all services, including a post-storm inspection after every storm, to verify the site is serviced completely and is safe.
Class A Business Owner/Business Complexes
  • Comply with Industry Standards to ensure best practices are being followed in all areas of snow and ice management.
  • Avoid reputation risk by reducing slip and falls and other snow related incidents.