Our primary concern is for the safety and wellness of our employees, crew, and customers. We are closely monitoring all updates during the COVID-19 outbreak and will do everything in our power to continue to provide top notch service while working remote.

Service Overview

Don't settle for a one-plow-fits-all solution to snow removal. Professional commercial snow removal services require different approaches to every property and customer budget.

In collaboration with you, we identify when and where plowing or salting operations are to take place, which way the snow should be plowed, where to push the snow and which areas are highest priority.

As an ISO SN 9001:2016 Certified Company, we have a Quality Management System and external accountability to ensure every step, from pre-season planning through post-season cleanup, reduces risk, keeps your property safe, and ensures a high level of customer service. Our large network of service partners, Field Operations Managers, 24/7 call center, and our real-time service tracking technology system CrewTracker allows SIMCO to service a multiple state territory.

Pre-Season Planning
  • Our staff collects data regarding your site, then assigns a properly vetted and trained service partner and/or team member to service your property.
  • Your property is inspected before the season for damages.
  • Snow stakes are placed to assist in keeping damage to a minimum.
Pre-Storm Snow Response Plan
  • We track incoming storms through multiple professional weather companies including Weatherworks.
  • Customers are provided weather forecasts beginning 48 hours ahead of the storm.
  • Field Operations Managers communicate pre- and post-storm with clients to ensure they are updated on site conditions and service completion.
During the Storm Event
  • Our proactive approach ensures that service is always provided in a timely manner.
  • Should you need to contact Snow and Ice Management Company during a storm event, our call center operates 24/7 during snow and ice storms.
  • Field Operations Managers are boots on the ground, inspecting properties to ensure service is being performed per the scope of work and conditions are safe for employees, tenants and customers.
  • CrewTracker portal access is available to customers, providing real time information regarding services performed and completion times at their locations. This data is key, not only to make informed decisions on whether the site is ready for opening during the storm, but is critical to have in the event of a slip and fall incident and to ensure accurate invoicing.
Post-Storm Process
  • All services are logged and submitted through the CrewTracker application, including post-storm visits to ensure property has been cleared appropriately and serviced to prevent refreeze.
  • All properties are assessed at the end of the storm to ensure that conditions are clear and safe before services are considered complete.
  • Once all services are confirmed, invoices are sent to the customer within 10 working days.

Our clients include, but are not limited to, the following types of commercial properties:

  • Corporate Office Campuses, Industrial Parks, Office Parks
  • Retail Shopping Centers, Malls, and Strip Malls
  • Warehouses and Distribution Centers
  • Hospitals and Medical Complexes
  • Industrial and Manufacturing Facilities
  • Commercial and Retail Parking Lots
  • Government Facilities
  • Shipping Yards
  • Apartment Complexes and Living Communities
  • Airports
  • Other Commercial Property

Check out our case studies and testimonials to see how we've helped businesses like yours.

Snow Removal and Ice Management Contract Options

Snow and Ice Management Company substantially invests in personnel, materials and vehicles, including contracted, site dedicated loaders, skid steers, and plow and salt spreading trucks. We also provide field support maintenance to keep our snow removal equipment performing during a storm event.

Due to our willingness to invest substantially to insure quality service, our customers typically agree to snow contracts based on Per Push, Per Event, or Fixed Seasonal Pricing. If our standard contractual agreements are not applicable to your needs, one of our contract administrators will be happy to work with you to develop an agreement suitable to your requirements.

Per Push - A Per Push Contract is available for businesses who prefer to pay each time snow and ice is removed, plowed, etc. This option is great for those who are only planning on getting their area taken care of once at a time. The benefit of this type of contract is that you are only billed per the services that are performed.

Per Event - A Price Per Event Contract is suitable for projected big storms. If it is snowing all day long, snow is going to accumulate all day long. Therefore, that means that there will need to be multiple trips by the snow plows & salt trucks throughout the day to maintain the area. Pricing is based off of total accumulation for the storm.

Fixed Seasonal Pricing - A Fixed Seasonal Pricing Contract is available for businesses that want to pay for the entire season. That way, they will not have to worry about payment after each push. Snow and Ice Management will automatically take care of the winter weather for them. It is the best way to budget snow removal for the season, especially for larger locations.

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